Our Appointment System

 

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A calendar

How to Make an Appointment

Our appointment system continues to evolve in line with the ever changing Covid  pandemic and our recovery from this; therefore we please ask that you understand and bear with us. 

For GP appointments, all patients must speak with a receptionist who will take details, a GP will then triage this and if appropriate, an appointment will be allocated.

 

Currently we are offering

Pre-bookable/Routine Appointments

Advance appointments with a Nurse, Trainee Nursing Associate (TNA) or Health care assistant (HCA)

  • These appointments are usually available four (4) weeks in advance
  • Booked via our dedicated reception team who will conduct a brief triage assessment on the telephone initially.

book appointment with GP

A doctor helping a child

Urgent/Emergency

We are currently only offering on the day appointments. No advance bookables are available for GPs.

Appointments with a GP/Duty Doctor.

  • For urgent clinical matters
  • Booked via our dedicated reception team who will conduct a brief triage assessment on the telephone initially.
  • All patients will be triaged first, until further notice patients will not be able to book themselves in directly
  • These appointments can be via telephone, video or in person/face-to-face (after they have been triaged)
 

Online eConsultation service

A lot of our patients will have become very familiar with this online portal as a way of interacting with us over the last twelve months.

As a Partnership we feel eConsults are most suited to:

  • All administrative tasks such as medical/sick notes
  • To submit on request chronic disease reviews such as Contraceptive pill/Asthma/COPD/Hypertension 
  • To submit on request: a medication review
  • Self-help advice and information

eConsult app on a mobile phone

We feel other clinical issues are best dealt with using the appropriate appointments as detailed above.