Our Appointment System
How to Make an Appointment
Our appointment system continues to evolve in line with the ever changing Covid pandemic and our recovery from this; therefore we please ask that you understand and bear with us.
For GP appointments, all patients must speak with a receptionist who will take details, a GP will then triage this and if appropriate, an appointment will be allocated.
Currently we are offering
Pre-bookable/Routine Appointments
Advance appointments with a Nurse, Trainee Nursing Associate (TNA) or Health care assistant (HCA)
- These appointments are usually available four (4) weeks in advance
- Booked via our dedicated reception team who will conduct a brief triage assessment on the telephone initially.
Urgent/Emergency
We are currently only offering on the day appointments. No advance bookables are available for GPs.
Appointments with a GP/Duty Doctor.
- For urgent clinical matters
- Booked via our dedicated reception team who will conduct a brief triage assessment on the telephone initially.
- All patients will be triaged first, until further notice patients will not be able to book themselves in directly
- These appointments can be via telephone, video or in person/face-to-face (after they have been triaged)
Online eConsultation service
A lot of our patients will have become very familiar with this online portal as a way of interacting with us over the last twelve months.
As a Partnership we feel eConsults are most suited to:
- All administrative tasks such as medical/sick notes
- To submit on request chronic disease reviews such as Contraceptive pill/Asthma/COPD/Hypertension
- To submit on request: a medication review
- Self-help advice and information
We feel other clinical issues are best dealt with using the appropriate appointments as detailed above.
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