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Privacy Notice
Introduction
The Data Protection Regulations in the UK include two key pieces of law:
- The Data Protection Act 2018
- The UK GDPR
There are other regulations in specific areas which need to be taken into account. This Privacy Notice has been written within the legislative framework as at January 2026. It will be revised as the framework and case law change. This notice was last updated January 2026.
What is this Privacy Notice about?
This Privacy Notice is part of the information to data subjects about how personal data is used. Being transparent and providing accessible information to individuals about how organisations will use their personal information is a key element of Data Protection Regulations.
This Privacy Notice is part of our programme to make the data processing activities we are carrying out in order to meet our healthcare obligations transparent.
The Privacy Notice tells you about information we collect and hold about you, the legal basis for collecting and holding the information, what we do with it, how we keep it secure (confidential), who we might share it with and what your rights are in relation to your information.
Who we are
We are a GP surgery with a GMS contract, serving local patients in Islington.
We are St Peters Street Medical Practice. We provide medical services to you as a patient as part of the NHS.
Types of information we use
We use the following types of information/data:
Personal data and special category personal data such as:
- demographics – name, address, date of birth, postcode, NHS number
- racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, medical/health data, sexual life or sexual orientation data.
(special category personal data is sometimes called sensitive personal data)
- Pseudonymised - about individuals but with identifying details (such as name or NHS number) replaced with a unique code.
- Anonymised - about individuals but with identifying details removed.
- Aggregated - anonymised information grouped together so that it doesn't identify individuals.
What we use your personal data and special category personal for
We use and share information about you in a number of ways. These include, if you are a patient:
- Primary uses - information from your GP medical record which can be made available to other NHS and public sector organisations, including doctors, nurses and care professionals in order to help them make the best informed decision, and provide you with the best possible direct care delivery.
- Secondary uses - information from your GP medical record involves extracting identifiable data and (usually) sharing that data with other NHS organisations, for the purpose of indirect care. Examples include using your information for research, auditing, and healthcare planning (population health management).
If you’re a member of staff or a contractor, we process your data for the purposes of your employment contract, professional monitoring requirements, your health and safety and other employment-related matters.
You have rights to object to the use of your personal data in some circumstances, particularly for secondary use. These are often called “opt-outs”. Details of the available objections are given in section 15 below.
Identity and Contact details of the Data Controller and Data Protection Officer
Practice Contact Details
Address:
St Peters Street Medical Practice, 16.5 St Peters Street, London, N1 8JG
Telephone: 02072889320
Our ICO Registration number is Z8061166
Data Protection Officer
You can contact the data protection officer by post at the practice address, addressed for the attention of the Data Protection Officer, or by email to
- Name: Steve Durbin
- Email: dpo.ncl@nhs.net
Please quote the practice name in any communication. The Data Protection Officer service is provided across North Central London practices (Barnet, Camden, Enfield, Haringey and Islington).
Organisations we share your personal information with
We share information about you with other GPs, NHS acute or mental health Trusts, local authorities, community health providers, pharmacists, commissioning organisations, medical research organisations and some specific non-NHS organisations for the purposes of direct care and secondary uses.
We are required under the law to provide you with the following information how we process your personal data, the purpose of processing, recipient/categories of your personal data, the identity of our Data Protection Officer (DPO), how long we retain personal information about you, the legal basis and justification for the processing, and your right to view, request access copies of your personal information, or object to the processing.
Included below is a table of the organisations we share information about you, and data processors we use to process your information, split into the following categories.
- a. Direct Medical Care and Administration
- b. Other primary care services delivered for the purposes of direct care
- c. Statutory Disclosures of Information
- d. Processing for the Purposes of Commissioning, Planning, Research and Risk Stratification
- e. Data Sharing Databases
- f. Data Processors
In most cases, the Data Controller and Data Protection Officer (DPO) are as listed in section 6 above. Where they are not, they are specified in the table.
Direct Medical Care and Administration
NHS Trusts – Hospitals, Community or Mental Health Trusts.
Other care providers with NHS contracts (e.g. services providing ultrasound scans, medical imaging; specialist providers such as those providing day surgery, other direct care tests / services)
Purpose of the processing
Personal data concerning your GP medical record may be shared with NHS Trusts in order to enable their healthcare professionals make the best informed decision about your health needs, and provide you with the best possible care if you visit these providers for routine care and referrals.
Your information will also be shared with other care providers to provide best care, for example for medical imaging tests the practice cannot perform itself.
Note that NHS contracts are commonly delivered by private organisations; some of these providers will be partnerships, companies and other bodies, along with statutory NHS bodies such as NHS Trusts.
Your personal information may also be processed for local administrative purposes such as:
- Waiting list management;
- local clinical audit;
- Performance against local targets;
- activity monitoring;
- production of datasets to submit for commissioning purposes and national collections.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9(2) (b) – processing necessary in the field of employment, social security and social protection law.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Section 251B Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You have a general right to raise an objection to your personal data being shared.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner, contact details are given at section 8
Direct Medical Care and Administration
Emergency Services (Ambulance trusts, police, A&E departments, out of hours services, 111)
Purpose of the processing
There are circumstances when intervention is necessary in order to save or protect a patient’s life or to prevent them from serious immediate harm, for example, during a collapse or diabetic coma or serious injury or accident. In many of these circumstances the patient may be unconscious or too ill to communicate.
Medical professionals have a duty of care to share data in emergencies to protect their patients or other persons. In these circumstances, your GP medical record will be shared with emergency healthcare services, the police or fire service in order to enable you receive the best treatment or service.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (d) – the processing is necessary in order to protect the vital interests of the data subject;
Article 9 (2) (C) – the processing is necessary to protect the vital interests of the data subject
Related Legislation:
Data Protection Act 2018 Section 10
Section 251B Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- Make pre-determined decisions about the type and extent of care you will receive in an emergency, these are known as “Advance Directives” and are held in Univeral Care Plans (formerly called "Urgent Care Plans");
- access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You have the right to object to some or all of your personal information being shared with the recipients. You also have the right to have an “Advance Directive” placed in your records and brought to the attention of relevant healthcare workers or staff.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
GP Federations and Primary Care Networks
(groups of Practices working together, and with other providers, to provide joined-up and effective care)
North Central London Integrated Care Service
NHS West and North London Integrated Care Service
Purpose of the processing
GP Federations are groups of GPs (patient centred organisation), working collaboratively and developing closer integration with other partners across health, social and third sector partners to facilitate an enhanced delivery of health and care services.
Primary Care Networks (PCNs) are similar, but are led at the GP level and may involve a variety of other organisations also noted in this privacy notice.
North Central London Integrated Care Service are a wider grouping performing shared functions across health and care. From April 2026, this will be merged with North West London Integrated Care Service and will be called NHS West and North London Integrated Care Service.
In each case the Practice remains the data controller for the information about you.
Through various hubs in the community the GP Federations and PCNs provide direct health and care services such as continued extended access, home visits, universal offers, musculoskeletal service, GP at front door and other neighbourhood services across North Central London (which covers the boroughs of Barnet, Camden, Enfield, Haringey and Islington)
If you visit receive treatment/consultation on any of these services, personal data concerning your GP medical record may be shared with the GP Federation and Multidisciplinary Teams (MDT) in order to enable them make the best informed decision about your health/care needs, and provide you with the best possible care.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Section 251B Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: In line with the UK GDPR Article 21, you have a general right to raise an objection to the processing of your personal data in some particular circumstances. This right only applies where we cannot demonstrate compelling legitimate grounds for continued processing of your personal data for the purposes of direct provision of care, and compliance with a legal obligation to which we are subject.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Child Health Information Services (CHIS)
Purpose of the processing
Child Health Information Services (CHIS) collect, process and store data relating to children’s health. The service supports delivery of the Healthy Child Programme and other public health programmes for children.
Personal data concerning your child’s GP medical record may be shared with CHIS in order to support immunisation programmes, screening programmes and other child health initiatives.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Section 251B Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: In line with the UK GDPR Article 21, you have a general right to raise an objection to the processing of your personal data in some particular circumstances.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Safeguarding Services (Children and Adults)
Purpose of the processing
We may share personal information with safeguarding services where there is a need to protect a child or vulnerable adult from harm, or where there is a concern about abuse or neglect.
Information may be shared with local authority safeguarding teams, social services, health visitors, school nurses, police and other relevant agencies where necessary to safeguard individuals.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Article 9(2) (g) – processing is necessary for reasons of substantial public interest.
Related Legislation:
Data Protection Act 2018 Section 10
Children Act 1989 and 2004
Care Act 2014
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: In certain circumstances you have the right to object to the processing of your personal data. However, where safeguarding concerns exist, we may continue to process and share information where there is a lawful basis to do so.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Screening Programmes
Purpose of the processing
The NHS provides a number of national screening programmes (for example breast screening, cervical screening and bowel cancer screening).
Personal data concerning your GP medical record may be shared with organisations responsible for delivering screening programmes in order to invite you for screening, provide screening services and follow up results where necessary.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
NHS Act 2006
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You may choose not to take part in screening programmes. If you do not wish to be invited, you should contact the relevant screening service.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Vaccination and Immunisation Programmes
Purpose of the processing
The NHS provides national and local vaccination and immunisation programmes (for example childhood immunisations, seasonal flu vaccination and COVID-19 vaccination).
Personal data concerning your GP medical record may be shared with organisations responsible for delivering vaccination and immunisation programmes in order to invite you for vaccination, administer vaccines and record outcomes.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
NHS Act 2006
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You may decline vaccination. However, relevant information may still be recorded in your GP medical record.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Referrals to Secondary Care
Purpose of the processing
If your GP refers you to a specialist, clinic or hospital for further treatment or investigation, relevant information from your GP medical record will be shared with the receiving organisation to support your care.
This may include details of your medical history, medications, allergies, test results and other relevant clinical information.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
NHS Act 2006
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: In most cases, information sharing for direct care is necessary to provide safe and effective treatment. If you have concerns about a referral, please discuss them with your GP.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Out of Area Registrations
Purpose of the processing
If you are registered with the Practice but live outside of the Practice boundary, we may need to share relevant information with healthcare providers local to you in order to ensure you receive appropriate care.
This may include sharing information with local GP practices, community services or urgent care providers.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
NHS Act 2006
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: In order to provide safe and effective care, it may be necessary to share information with providers local to you. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Multidisciplinary Team Meetings (MDTs)
Purpose of the processing
Your personal data may be shared with members of a multidisciplinary team (MDT) where this is necessary for the coordination and management of your care.
An MDT may include GPs, nurses, pharmacists, social workers, mental health professionals and other healthcare or social care professionals involved in your care.
The purpose of sharing information within MDTs is to ensure that all relevant professionals have a complete understanding of your health and care needs, and to support safe and effective decision-making.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
NHS Act 2006
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: In some circumstances you may object to your information being discussed within an MDT. However, where this is necessary for the provision of safe and effective care, information may still be shared where there is a lawful basis to do so.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Shared Care with Other Healthcare Providers
Purpose of the processing
In some cases, your GP may enter into a shared care arrangement with a specialist or other healthcare provider. Shared care allows aspects of your treatment to be managed jointly between your GP and another clinician.
Personal data concerning your GP medical record may be shared with the relevant healthcare provider in order to safely prescribe, monitor and manage your treatment.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
NHS Act 2006
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Shared care arrangements are designed to support safe and effective treatment. If you have concerns about information sharing within a shared care arrangement, please discuss them with your GP.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Prescriptions and Pharmacies
Purpose of the processing
When you are prescribed medication, relevant personal data from your GP medical record will be shared with pharmacies and dispensing contractors in order to dispense your medication safely.
This may include your name, date of birth, NHS number, medication details and relevant clinical information.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
NHS Act 2006
Human Medicines Regulations 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: In order to dispense medication safely, it is necessary to share relevant information with pharmacies. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Electronic Prescription Service (EPS)
Purpose of the processing
The Electronic Prescription Service (EPS) allows your GP to send your prescription electronically to a pharmacy of your choice.
When you nominate a pharmacy, relevant personal data from your GP medical record will be transmitted electronically to that pharmacy in order to enable the safe dispensing of your medication.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
NHS Act 2006
Human Medicines Regulations 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You may change or withdraw your pharmacy nomination at any time by informing the Practice or your chosen pharmacy.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Summary Care Record (SCR)
Purpose of the processing
The Summary Care Record (SCR) is an electronic record of important patient information, created from GP medical records.
It may include details of your medications, allergies and adverse reactions.
The SCR is used in emergency care situations and when you are seen by healthcare professionals outside of your GP Practice.
Healthcare professionals will only access your SCR when it is necessary for your care and are required to have a legitimate relationship with you.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You may opt out of having a Summary Care Record created or shared. If you wish to do so, please inform the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Electronic Transfer of Care (ETOC)
Purpose of the processing
When you are discharged from hospital or another healthcare setting, information about your treatment and ongoing care needs will be sent electronically to your GP Practice.
This ensures continuity of care and enables your GP to update your medical record and provide any necessary follow-up care.
The source of the information shared in this way is the discharging healthcare provider and is incorporated into your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Information received through Electronic Transfer of Care is necessary for your ongoing treatment. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
111 and Out of Hours Services
Purpose of the processing
If you contact NHS 111 or use out of hours GP services, relevant information from your GP medical record may be shared with these services in order to provide you with appropriate advice, assessment and treatment.
Healthcare professionals working within 111 and out of hours services may also record information about the care they provide, which will be shared back with your GP Practice and incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record and the 111 or out of hours service provider.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with 111 and out of hours services is necessary to provide safe and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Care Quality Commission (CQC)
Purpose of the processing
The Care Quality Commission (CQC) is the independent regulator of health and social care services in England.
The CQC may require access to personal data, including patient records, in order to carry out inspections and ensure that services are meeting required standards of quality and safety.
Where required by law, personal data may be shared with the CQC for regulatory and inspection purposes.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Article 9(2) (g) – processing is necessary for reasons of substantial public interest.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2008
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Where information is required by law to be shared with the CQC, the Practice may not be able to prevent such sharing.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
Integrated Care Boards (ICBs)
Purpose of the processing
Integrated Care Boards (ICBs) are responsible for planning and commissioning healthcare services for their local population.
Personal data may be shared with the relevant ICB for purposes including service planning, quality monitoring, financial management and ensuring that appropriate healthcare services are commissioned to meet local needs.
Where possible, information used for these purposes will be anonymised or pseudonymised. However, identifiable information may be used where there is a lawful basis to do so.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Article 9(2) (g) – processing is necessary for reasons of substantial public interest.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: In certain circumstances you have the right to object to the processing of your personal data. Where processing is required by law or necessary for the performance of a task carried out in the public interest, this right may be limited.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Direct Medical Care and Administration
National Data Opt-Out
Purpose of the processing
The national data opt-out enables patients to opt out from the use of their confidential patient information for research and planning purposes.
Where we are required to share data for purposes beyond individual care, we will apply the national data opt-out in line with NHS guidance.
The national data opt-out does not apply to information used for direct care.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9(2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Article 9(2) (j) - processing is necessary for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You can register a national data opt-out to prevent your confidential patient information being used for research and planning. This does not affect your individual care.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Extended Access Services
Purpose of the processing
Extended access services provide patients with appointments outside of normal GP Practice opening hours, including evenings and weekends.
Personal data concerning your GP medical record may be shared with extended access service providers in order to deliver appointments and ensure continuity of care.
Healthcare professionals working within extended access services may also record information about the care they provide, which will be shared back with your GP Practice and incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record and the extended access service provider.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with extended access providers is necessary to provide safe and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Community Services (e.g. District Nursing, Health Visiting, Community Therapies)
Purpose of the processing
Community services provide care to patients in community settings, including in their own homes.
Personal data concerning your GP medical record may be shared with community healthcare providers in order to coordinate and deliver your care.
This may include sharing information with district nurses, health visitors, physiotherapists, occupational therapists and other community-based professionals.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with community services is necessary to provide safe and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Mental Health Services (Primary Care)
Purpose of the processing
Primary care mental health services provide assessment, treatment and support for patients experiencing mental health difficulties.
Personal data concerning your GP medical record may be shared with primary care mental health practitioners in order to assess your needs, provide treatment and coordinate care.
This may include sharing information with counsellors, psychological wellbeing practitioners and other mental health professionals working within primary care settings.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with primary care mental health services is necessary to provide safe and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Physiotherapy Services (First Contact Practitioners)
Purpose of the processing
First Contact Physiotherapists (FCPs) work within GP Practices to assess and manage musculoskeletal conditions without the need to see a GP first.
Personal data concerning your GP medical record may be shared with physiotherapists working as First Contact Practitioners in order to assess your condition, provide treatment advice and coordinate your care.
Information recorded by the physiotherapist will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with First Contact Physiotherapists is necessary to provide safe and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Clinical Pharmacists (Primary Care)
Purpose of the processing
Clinical pharmacists working within primary care support medication reviews, prescribing and optimisation of medicines.
Personal data concerning your GP medical record may be shared with clinical pharmacists in order to review your medications, ensure safe prescribing and improve health outcomes.
Information recorded by the clinical pharmacist will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with clinical pharmacists is necessary to provide safe and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Social Prescribing Services
Purpose of the processing
Social prescribing services support patients to access non-clinical services within the community to improve health and wellbeing.
Personal data concerning your GP medical record may be shared with social prescribing link workers in order to assess your needs and connect you with appropriate community services and support.
Information recorded by the social prescribing service will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with social prescribing services is necessary to provide coordinated support. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Care Coordinators
Purpose of the processing
Care coordinators support patients with complex or long-term conditions to navigate health and care services and ensure coordinated support.
Personal data concerning your GP medical record may be shared with care coordinators in order to help manage appointments, referrals and ongoing care arrangements.
Information recorded by the care coordinator will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with care coordinators is necessary to provide coordinated and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Dietitians (Primary Care)
Purpose of the processing
Dietitians working within primary care provide assessment and advice on nutrition and dietary management for patients with a range of health conditions.
Personal data concerning your GP medical record may be shared with dietitians in order to assess your nutritional needs, provide dietary advice and support ongoing management of your condition.
Information recorded by the dietitian will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with dietitians is necessary to provide safe and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Podiatry Services (Primary Care)
Purpose of the processing
Podiatry services within primary care provide assessment and treatment for foot and lower limb conditions.
Personal data concerning your GP medical record may be shared with podiatrists in order to assess your condition, provide treatment and coordinate ongoing care.
Information recorded by the podiatrist will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with podiatry services is necessary to provide safe and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Occupational Therapy (Primary Care)
Purpose of the processing
Occupational therapists working within primary care provide assessment and support to help patients maintain independence and carry out daily activities.
Personal data concerning your GP medical record may be shared with occupational therapists in order to assess your functional needs, recommend adaptations or interventions and coordinate ongoing care.
Information recorded by the occupational therapist will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with occupational therapy services is necessary to provide safe and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Paramedics (Primary Care)
Purpose of the processing
Paramedics working within primary care assess and manage a range of acute and chronic conditions.
Personal data concerning your GP medical record may be shared with paramedics in order to assess your condition, provide treatment and coordinate your care.
Information recorded by the paramedic will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with paramedics working in primary care is necessary to provide safe and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Advanced Nurse Practitioners (Primary Care)
Purpose of the processing
Advanced Nurse Practitioners (ANPs) working within primary care assess, diagnose and manage a range of health conditions.
Personal data concerning your GP medical record may be shared with Advanced Nurse Practitioners in order to assess your condition, prescribe medication where appropriate and coordinate your care.
Information recorded by the Advanced Nurse Practitioner will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with Advanced Nurse Practitioners is necessary to provide safe and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Physician Associates (Primary Care)
Purpose of the processing
Physician Associates working within primary care support GPs in the assessment, diagnosis and management of patients.
Personal data concerning your GP medical record may be shared with Physician Associates in order to assess your condition and support the delivery of care.
Information recorded by the Physician Associate will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with Physician Associates is necessary to provide safe and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Health and Wellbeing Coaches
Purpose of the processing
Health and wellbeing coaches working within primary care support patients to make lifestyle changes to improve health outcomes.
Personal data concerning your GP medical record may be shared with health and wellbeing coaches in order to support behaviour change, goal setting and self-management of long-term conditions.
Information recorded by the health and wellbeing coach will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with health and wellbeing coaches is necessary to provide safe and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Care Navigators
Purpose of the processing
Care navigators working within primary care support patients to access appropriate services and ensure they are directed to the most suitable healthcare professional.
Personal data concerning your GP medical record may be shared with care navigators in order to triage requests, arrange appointments and facilitate access to services.
Information recorded by the care navigator will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Sharing information with care navigators is necessary to ensure you are directed to the most appropriate service. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Primary Care Networks (PCNs)
Purpose of the processing
Primary Care Networks (PCNs) bring together GP Practices and other primary care providers to deliver integrated services to their local populations.
Personal data concerning your GP medical record may be shared within the Primary Care Network in order to coordinate services, improve access to care and deliver enhanced services.
Information recorded by professionals working within the PCN will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Article 9 (2) (g) – processing is necessary for reasons of substantial public interest.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
NHS Act 2006
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Information sharing within a Primary Care Network is necessary to provide coordinated and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Other primary care services delivered for the purposes of direct care
Primary Care Networks (PCNs)
Purpose of the processing
Primary Care Networks (PCNs) bring together GP Practices and other primary care providers to deliver integrated services to their local populations.
Personal data concerning your GP medical record may be shared within the Primary Care Network in order to coordinate services, improve access to care and deliver enhanced services.
Information recorded by professionals working within the PCN will be incorporated into your GP medical record.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or, the management of health or social care systems and services.
Article 9 (2) (g) – processing is necessary for reasons of substantial public interest.
Related Legislation:
Data Protection Act 2018 Section 10
Health and Social Care Act 2012
NHS Act 2006
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Information sharing within a Primary Care Network is necessary to provide coordinated and effective care. If you have concerns, please discuss them with the Practice.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Statutory Disclosures of Information
Public Health England / UK Health Security Agency
Purpose of the processing
Public Health England (now part of the UK Health Security Agency) collects and processes personal data for the purposes of protecting public health, including the monitoring and control of infectious diseases.
The Practice may be required to share relevant personal data where there is a statutory duty to notify certain diseases or health protection incidents.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (i) - processing is necessary for reasons of public interest in the area of public health.
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Related Legislation:
Health and Social Care Act 2012
Public Health (Control of Disease) Act 1984
Data Protection Act 2018 Section 10
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Where there is a statutory duty to notify certain conditions, the Practice may not be able to prevent such sharing.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Statutory Disclosures of Information
Department for Work and Pensions (DWP)
Purpose of the processing
The Department for Work and Pensions (DWP) may request medical information in connection with benefit claims, employment and support allowance assessments or other statutory functions.
Personal data may be shared with the DWP where there is a lawful basis to do so, including where you have provided consent or where disclosure is required by law.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority;
Article 6(1) (a) - consent (where applicable).
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Article 9 (2) (a) - explicit consent (where applicable).
Related Legislation:
Social Security Administration Act 1992
Data Protection Act 2018 Section 10
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Where information is required by law to be shared with the DWP, the Practice may not be able to prevent such sharing. Where consent is the basis for sharing, you may withdraw your consent at any time.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Statutory Disclosures of Information
HM Revenue and Customs (HMRC)
Purpose of the processing
HM Revenue and Customs (HMRC) may request information in connection with statutory investigations, taxation matters or other legal obligations.
Personal data may be shared with HMRC where there is a lawful requirement to disclose information.
The source of the information shared in this way is your electronic GP record and Practice administrative records.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Related Legislation:
Taxes Management Act 1970
Data Protection Act 2018 Section 10
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Where information is required by law to be shared with HMRC, the Practice may not be able to prevent such sharing.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Statutory Disclosures of Information
Courts and Legal Proceedings
Purpose of the processing
The Practice may be required to disclose personal data in response to a court order, warrant, subpoena or other lawful request from a court or legal authority.
Personal data may also be shared where necessary for the establishment, exercise or defence of legal claims.
The source of the information shared in this way is your electronic GP record and Practice administrative records.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (f) - legitimate interests (the establishment, exercise or defence of legal claims);
Article 9 (2) (f) - processing is necessary for the establishment, exercise or defence of legal claims.
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Related Legislation:
Data Protection Act 2018 Section 10
Civil Procedure Rules
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Where disclosure is required by a court order or other legal obligation, the Practice may not be able to prevent such sharing.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Statutory Disclosures of Information
Police and Law Enforcement Agencies
Purpose of the processing
The Practice may share personal data with police or other law enforcement agencies where there is a lawful basis to do so, including for the prevention or detection of crime, safeguarding concerns or where required by law.
Disclosure may take place where there is a court order, statutory requirement or where it is necessary to protect individuals from serious harm.
The source of the information shared in this way is your electronic GP record and Practice administrative records.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority;
Article 6(1) (f) - legitimate interests.
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Article 9 (2) (f) - processing is necessary for the establishment, exercise or defence of legal claims.
Related Legislation:
Data Protection Act 2018 Section 10
Police and Criminal Evidence Act 1984
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Where disclosure is required by law or necessary to prevent serious harm or crime, the Practice may not be able to prevent such sharing.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Statutory Disclosures of Information
Local Authorities (Safeguarding and Public Protection)
Purpose of the processing
The Practice may share personal data with local authorities where there are safeguarding concerns relating to children or vulnerable adults, or where required for public protection purposes.
Disclosure may take place where there is a statutory duty, court order or where it is necessary to protect an individual from abuse or serious harm.
The source of the information shared in this way is your electronic GP record and Practice administrative records.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority;
Article 6(1) (f) - legitimate interests.
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or the management of health or social care systems and services.
Related Legislation:
Children Act 1989 and 2004
Care Act 2014
Data Protection Act 2018 Section 10
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Where disclosure is required to safeguard individuals or is required by law, the Practice may not be able to prevent such sharing.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Statutory Disclosures of Information
Care Quality Commission (CQC)
Purpose of the processing
The Care Quality Commission (CQC) is the independent regulator of health and social care services in England.
The Practice may be required to share personal data with the CQC in order to demonstrate compliance with regulatory requirements, investigate concerns or support inspections.
The source of the information shared in this way is your electronic GP record and Practice administrative records.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Related Legislation:
Health and Social Care Act 2008
Data Protection Act 2018 Section 10
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Where disclosure is required by the regulator under statutory powers, the Practice may not be able to prevent such sharing.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Statutory Disclosures of Information
Information Commissioner’s Office (ICO)
Purpose of the processing
The Information Commissioner’s Office (ICO) is the UK’s independent authority set up to uphold information rights.
The Practice may share personal data with the ICO where required to do so in connection with investigations, complaints or regulatory oversight.
The source of the information shared in this way is your electronic GP record and Practice administrative records.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Related Legislation:
Data Protection Act 2018
UK General Data Protection Regulation (UK GDPR)
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Where disclosure is required for regulatory purposes, the Practice may not be able to prevent such sharing.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Processing for the Purposes of Commissioning, Planning, Research and Risk Stratification
Integrated Care Boards (ICBs)
Purpose of the processing
Integrated Care Boards (ICBs) are responsible for planning and commissioning health services to meet the needs of their local populations.
The Practice may share personal data with the ICB for the purposes of commissioning, service evaluation, quality improvement and financial management.
Where possible, data will be anonymised or pseudonymised. However, in some circumstances identifiable data may be required where there is a lawful basis.
The source of the information shared in this way is your electronic GP record and Practice administrative records.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (e) - public interest or in the exercise of official authority;
Article 6(1) (c) - processing for legal obligation.
Article 9 (2) (h) - processing is necessary for the management of health or social care systems and services.
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Related Legislation:
Health and Care Act 2022
Health and Social Care Act 2012
Data Protection Act 2018 Section 10
Common Law of Duty of Confidentiality
National Data Opt-Out applies where identifiable data is used for planning and research purposes.
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You may register a national data opt-out to prevent your confidential patient information being used for research and planning purposes, where applicable.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Processing for the Purposes of Commissioning, Planning, Research and Risk Stratification
Risk Stratification
Purpose of the processing
Risk stratification tools are used to identify patients who may be at high risk of unplanned hospital admission or who may benefit from additional support.
Personal data may be processed and shared with authorised healthcare organisations for the purposes of identifying patients who may benefit from preventative interventions or enhanced care.
Where possible, data will be pseudonymised. Identifiable data will only be used where there is a lawful basis.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (e) - public interest or in the exercise of official authority;
Article 6(1) (c) - processing for legal obligation.
Article 9 (2) (h) - processing is necessary for the management of health or social care systems and services.
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Related Legislation:
Health and Social Care Act 2012
Data Protection Act 2018 Section 10
Common Law of Duty of Confidentiality
National Data Opt-Out applies where identifiable data is used for planning and research purposes.
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You may register a national data opt-out to prevent your confidential patient information being used for research and planning purposes, where applicable.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Processing for the Purposes of Commissioning, Planning, Research and Risk Stratification
Research
Purpose of the processing
The Practice may participate in research studies approved by appropriate ethics committees and regulatory bodies.
Personal data may be shared with research organisations where there is a lawful basis to do so. Wherever possible, information will be anonymised or pseudonymised. Identifiable data will only be shared where you have provided explicit consent or where there is another lawful basis.
Participation in research is voluntary and you will be informed where your identifiable information is required.
The source of the information shared in this way is your electronic GP record and, where applicable, information provided directly by you.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (a) - consent (where applicable);
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (a) - explicit consent (where applicable);
Article 9 (2) (j) - processing is necessary for scientific or historical research purposes or statistical purposes.
Related Legislation:
Data Protection Act 2018 Section 10
UK General Data Protection Regulation (UK GDPR)
Common Law of Duty of Confidentiality
National Data Opt-Out applies where identifiable data is used for planning and research purposes.
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You may register a national data opt-out to prevent your confidential patient information being used for research and planning purposes, where applicable. Where consent is the basis for processing, you may withdraw your consent at any time.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Processing for the Purposes of Commissioning, Planning, Research and Risk Stratification
Service Evaluation and Audit
Purpose of the processing
The Practice may process and share personal data for the purposes of service evaluation, clinical audit and quality improvement.
These activities are undertaken to monitor and improve the quality and effectiveness of healthcare services.
Where possible, data will be anonymised or pseudonymised. Identifiable data will only be used where there is a lawful basis.
The source of the information shared in this way is your electronic GP record and Practice administrative records.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (e) - public interest or in the exercise of official authority;
Article 6(1) (c) - processing for legal obligation.
Article 9 (2) (h) - processing is necessary for the management of health or social care systems and services.
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Related Legislation:
Health and Social Care Act 2012
Data Protection Act 2018 Section 10
Common Law of Duty of Confidentiality
National Data Opt-Out applies where identifiable data is used for planning and research purposes.
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You may register a national data opt-out to prevent your confidential patient information being used for research and planning purposes, where applicable.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Processing for the Purposes of Commissioning, Planning, Research and Risk Stratification
Population Health Management
Purpose of the processing
Population health management involves analysing data to understand health trends and improve outcomes for defined populations.
Personal data may be processed and shared with authorised organisations for the purposes of identifying patterns, reducing health inequalities and improving service planning.
Where possible, data will be anonymised or pseudonymised. Identifiable data will only be used where there is a lawful basis.
The source of the information shared in this way is your electronic GP record and Practice administrative records.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (e) - public interest or in the exercise of official authority;
Article 6(1) (c) - processing for legal obligation.
Article 9 (2) (h) - processing is necessary for the management of health or social care systems and services.
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Article 9 (2) (j) - processing is necessary for statistical purposes.
Related Legislation:
Health and Care Act 2022
Health and Social Care Act 2012
Data Protection Act 2018 Section 10
Common Law of Duty of Confidentiality
National Data Opt-Out applies where identifiable data is used for planning and research purposes.
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You may register a national data opt-out to prevent your confidential patient information being used for research and planning purposes, where applicable.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Processing for the Purposes of Commissioning, Planning, Research and Risk Stratification
National Clinical Audits
Purpose of the processing
The Practice may be required to submit data to national clinical audits which aim to improve patient care and outcomes across the NHS.
National clinical audits collect and analyse data to evaluate clinical performance against agreed standards and identify areas for improvement.
Where possible, data will be anonymised or pseudonymised. Identifiable data will only be used where there is a lawful basis.
The source of the information shared in this way is your electronic GP record and Practice administrative records.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for the management of health or social care systems and services.
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Article 9 (2) (j) - processing is necessary for scientific or statistical purposes.
Related Legislation:
Health and Social Care Act 2012
Data Protection Act 2018 Section 10
Common Law of Duty of Confidentiality
National Data Opt-Out applies where identifiable data is used for planning and research purposes.
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You may register a national data opt-out to prevent your confidential patient information being used for research and planning purposes, where applicable.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Processing for the Purposes of Commissioning, Planning, Research and Risk Stratification
National Clinical Audits
Purpose of the processing
The Practice may be required to submit data to national clinical audits which aim to improve patient care and outcomes across the NHS.
National clinical audits collect and analyse data to evaluate clinical performance against agreed standards and identify areas for improvement.
Where possible, data will be anonymised or pseudonymised. Identifiable data will only be used where there is a lawful basis.
The source of the information shared in this way is your electronic GP record and Practice administrative records.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for the management of health or social care systems and services.
Article 9 (2) (g) - processing is necessary for reasons of substantial public interest.
Article 9 (2) (j) - processing is necessary for scientific or statistical purposes.
Related Legislation:
Health and Social Care Act 2012
Data Protection Act 2018 Section 10
Common Law of Duty of Confidentiality
National Data Opt-Out applies where identifiable data is used for planning and research purposes.
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You may register a national data opt-out to prevent your confidential patient information being used for research and planning purposes, where applicable.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Data Sharing Databases
Summary Care Record (SCR)
Purpose of the processing
The Summary Care Record (SCR) is an electronic record of important patient information created from GP medical records.
It may contain details of current medications, allergies and adverse reactions and, where agreed, additional information.
The SCR is used in other healthcare settings to support safe and effective care.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or the management of health or social care systems and services.
Related Legislation:
Health and Social Care Act 2012
Data Protection Act 2018 Section 10
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: You may choose to opt out of having a Summary Care Record created or shared. Please contact the Practice if you wish to discuss your options.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Data Sharing Databases
Electronic Prescription Service (EPS)
Purpose of the processing
The Electronic Prescription Service (EPS) allows prescriptions to be sent electronically from GP practices to pharmacies.
Personal data is processed and shared with NHS Digital and community pharmacies to enable prescriptions to be dispensed safely and efficiently.
The source of the information shared in this way is your electronic GP record and prescribing systems.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or the management of health or social care systems and services.
Related Legislation:
Health and Social Care Act 2012
Data Protection Act 2018 Section 10
NHS Act 2006
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: The Electronic Prescription Service is used to provide safe and efficient prescribing. Please speak to the Practice if you have concerns.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Data Sharing Databases
GP Connect
Purpose of the processing
GP Connect allows authorised healthcare professionals to access relevant information from GP records to support direct patient care.
This may include access to appointments, medications, allergies and other clinical information where appropriate.
Personal data is shared securely through NHS digital systems to ensure continuity and safety of care.
The source of the information shared in this way is your electronic GP record.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or the management of health or social care systems and services.
Related Legislation:
Health and Social Care Act 2012
Data Protection Act 2018 Section 10
NHS Act 2006
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: GP Connect supports safe and effective direct care. Please speak to the Practice if you have concerns.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Data Sharing Databases
Shared Care Records
Purpose of the processing
Shared Care Records enable authorised healthcare professionals across different organisations to access relevant patient information for direct care.
These systems support joined-up care by allowing appropriate sharing of information between GP practices, hospitals, community services and other healthcare providers.
Personal data is shared securely via NHS approved systems.
The source of the information shared in this way is your electronic GP record and other NHS systems involved in your care.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or the management of health or social care systems and services.
Related Legislation:
Health and Social Care Act 2012
Data Protection Act 2018 Section 10
NHS Act 2006
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Shared Care Records are used to support safe and effective care. Please contact the Practice if you wish to discuss your options.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Data Processors
IT System Suppliers
Purpose of the processing
The Practice uses third-party IT system suppliers to provide and maintain clinical systems, appointment systems, document management and other digital services.
These suppliers act as data processors and only process personal data on behalf of the Practice under written contracts which include data protection obligations.
They are not permitted to use your personal data for their own purposes.
The source of the information processed in this way is your electronic GP record and Practice administrative systems.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (e) - public interest or in the exercise of official authority;
Article 6(1) (c) - processing for legal obligation.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or the management of health or social care systems and services.
Article 28 UK GDPR - Processor obligations.
Related Legislation:
Data Protection Act 2018
UK General Data Protection Regulation (UK GDPR)
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Data processors act on behalf of the Practice and are necessary to deliver healthcare services safely and effectively.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Data Processors
Payroll and HR Providers
Purpose of the processing
The Practice uses external payroll and human resources providers to administer staff salaries, pensions, statutory payments and employment records.
These providers act as data processors and process personal data on behalf of the Practice under contractual agreements which include confidentiality and data protection obligations.
They are not permitted to use personal data for their own purposes.
The source of the information processed in this way is Practice employment records and administrative systems.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care and relevant employment legislation.
Lawful basis (UK GDPR)
Article 6(1) (c) - processing for legal obligation;
Article 6(1) (e) - public interest or in the exercise of official authority.
Article 9 (2) (b) - processing is necessary for carrying out obligations in the field of employment and social security law.
Article 28 UK GDPR - Processor obligations.
Related Legislation:
Data Protection Act 2018
UK General Data Protection Regulation (UK GDPR)
Employment Rights Act 1996
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: Payroll and HR processing is necessary to meet legal and contractual employment obligations.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Data Processors
Document Storage and Scanning Providers
Purpose of the processing
The Practice may use external providers to securely store, scan or dispose of paper records in accordance with NHS records management requirements.
These providers act as data processors and process personal data on behalf of the Practice under contractual agreements which include strict confidentiality and data protection obligations.
They are not permitted to access or use personal data except as instructed by the Practice.
The source of the information processed in this way is paper medical records and Practice administrative records.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (e) - public interest or in the exercise of official authority;
Article 6(1) (c) - processing for legal obligation.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or the management of health or social care systems and services.
Article 28 UK GDPR - Processor obligations.
Related Legislation:
Data Protection Act 2018
UK General Data Protection Regulation (UK GDPR)
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: External storage and scanning providers are used to ensure secure handling of records in line with NHS requirements.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
Data Processors
Document Storage and Scanning Providers
Purpose of the processing
The Practice may use external providers to securely store, scan or dispose of paper records in accordance with NHS records management requirements.
These providers act as data processors and process personal data on behalf of the Practice under contractual agreements which include strict confidentiality and data protection obligations.
They are not permitted to access or use personal data except as instructed by the Practice.
The source of the information processed in this way is paper medical records and Practice administrative records.
Data Retention Period
All records held by the Practice will be kept for the duration specified in the Records Management Codes of Practice for Health and Social Care.
Lawful basis (UK GDPR)
Article 6(1) (e) - public interest or in the exercise of official authority;
Article 6(1) (c) - processing for legal obligation.
Article 9 (2) (h) - processing is necessary for medical or social care treatment or the management of health or social care systems and services.
Article 28 UK GDPR - Processor obligations.
Related Legislation:
Data Protection Act 2018
UK General Data Protection Regulation (UK GDPR)
Common Law of Duty of Confidentiality
Your Rights
You have the right to:
- To access, view or request copies of your personal information;
- request rectification of any inaccuracy in your personal information;
- restrict the processing of your personal information where:
- accuracy of the data is contested,
- the processing is unlawful or,
- where we no longer need the data for the purposes of the processing.
Right to object: External storage and scanning providers are used to ensure secure handling of records in line with NHS requirements.
If you wish to exercise any of your rights please contact the Practice (data controller) or the DPO and your request will be carefully considered.
Right to complain: If you are dissatisfied with the way the Practice processes your data, you have the right to appeal/complain. You may raise the issue with the Practice’s Data Protection Officer, contact details are given at section 6, or if not satisfied, with the Information Commissioner (ICO), whose contact details are given at section 8.
The Information Commissioner
The office of the Information Commissioner (ICO) is the regulator for personal data use in the UK. You can contact them with complaints or concerns regarding our use of your personal data, but please note the ICO requests that you attempt to resolve issues with us first.
The ICO can be contacted at:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
Tel: 0303 123 1113 or 01625 545 745 Website: https://ico.org.uk
What is EMIS Systems Local Record Sharing?
Your GP medical record is held on our secure clinical system called EMIS Web. This clinical system allows for local record sharing with other healthcare providers who are commissioned in your area to provide care (e.g. acute hospitals, mental and community health). Through this record sharing, clinicians are able to see clinical information entered by other organisations who are party to the EMIS local record sharing agreement.
This local sharing is used to provide direct patient care for services such as continued extended access, home visits, universal offers, musculoskeletal service, GP at front door and other neighbourhood services across North Central London in line the local care delivery strategy.
It also enables specific GPs identify their patients with highly complex, multiple morbidity and/or frailty, who might benefit from targeted multi-disciplinary team support as part of case management and care planning (the "Case Finding Purpose").
How will my information be made available?
The information is accessed in real time and on-demand, meaning that data from your GP record is neither extracted, nor uploaded, nor sent anywhere. The data remains within your GP EMIS database and users are allowed read-view access only. If you have any concerns regarding EMIS local record sharing you can opt out by speaking to your GP Surgery.
What do we use anonymised data for?
We use anonymised data to plan health care services. Specifically we use it to:
- check the quality and efficiency of the health services we provide;
- plan for future service delivery to take into account local needs and priorities;
- prepare performance reports on the services we provide and,
- review the healthcare we provide in order they are of the highest standard.
Details of data linkage with other datasets
Data may be de-identified and linked so that it can be used to improve health care and development and monitor NHS performance. Where data is used for these statistical purposes, stringent measures are taken to ensure individual patients cannot be identified.
When analysing current health services and proposals for developing future services it is sometimes necessary to link separate individual datasets to be able to produce a comprehensive evaluation. This may involve linking primary care GP data with other data such as secondary uses service (SUS) data (inpatient, outpatient and A&E). In some cases there may also be a need to link local datasets which could include a range of acute-based services such as radiology, physiotherapy, audiology etc, as well as mental health and community-based services such as Improving Access to Psychological Therapies (IAPT), community nursing, podiatry etc. When carrying out this analysis, the linkage of these datasets is always done using a unique identifier that does not reveal a person’s identity.
The organisation responsible for processing de-identified and linked data under this category, on behalf of the Practice is North Central London Integrated Care Board We ensure that the data processor is legally and contractually bound to operate and prove security arrangements are in place where data that could or does identify a person are processed.
What safeguards are in place to ensure data that identifies me is secure?
We only use information that may identify you in accordance with the data protection legislation. This requires us to process personal data only if there is a lawful basis for doing so and that any processing must be fair and lawful.
We also ensure the information we hold is kept in secure locations, restrict access to information to authorised personnel only, protect personal and confidential information held on equipment such as laptops with encryption (which masks data so that unauthorised users cannot see or make sense of it).
Our appropriate technical and security measures include:
- The ability to ensure ongoing confidentiality, integrity, availability and resilience of our systems;
- the ability to quickly restore availability and access to personal information in the event of a physical or technical incident; and
- a process regularly testing, assessing and evaluating the effectiveness of security measures, and ensure they comply with the concept of privacy by design and default.
The NHS Digital Code of Practice on Confidential Information applies to all of our staff, and they are required to protect your information, inform you of how your information will be used, and allow you to decide if and how your information can be shared. All Practice staff are trained to ensure information is kept confidential.
We are registered with the Information Commissioner’s Office (ICO) as a data controller and collects data for a variety of purposes. A copy of the registration is available through the ICO website. You can search by our Practice name or ICO Data Protection Register number, both of which are given at section 6 above (contact details).
What are your rights?
Where information from which you can be identified is held, you have the:
- Right of access to view or request copies of the records
- Right to rectification of inaccurate personal data or special categories of personal data
- Right to restriction of the processing of your data where accuracy of the data is contested, processing is unlawful or where we no longer need the data for the purposes of the processing
- Right to object to any automated individual decision-making
- Right to data portability by requesting the data which you provided to us (not data generated by us) in a structured, commonly used machine readable format. Your right to portability applies only where:
- data is processed by automated means, and
- you provided consent to the processing or,
- the processing is necessary for the fulfilment of a contract
These rights will only apply where we cannot demonstrate compelling legitimate grounds for continued processing of your personal data for the purposes of direct provision of care, and compliance with a legal obligation to which we are subject.
Your right to erasure (right to be forgotten) will only apply where you had given ‘consent’ to process your personal health data and later withdrew the consent, and does not apply to the extent where the processing of your personal health data is necessary for:
- Compliance with a legal obligation which we are subject to, under the UK law or, for the performance of a task carried out in the public interest or, in the exercise of official authority vested on us;
- Medical purposes and/or for reasons of public interest in the area of public health; archiving purposes in the public interest, scientific or historical research purposes or statistical purposes;
- the establishment, exercise or defence of legal claims
You can exercise your rights at any time by contacting the Practice (data controller) or the Data Protection Officer (DPO) at the contact addresses given, although we will first need to explain how this may affect the care you receive and any overriding legitimate grounds for the processing that may apply.
Gaining access to the data we hold about you
You have the right to see or have a copy of personal data we hold that can identify you. You do not need to give a reason to see your data. However, some information may be withheld under some exceptional circumstances.
If you want to access your personal information you must do so in by contacting the practice at the address given or by contacting our DPO at the address given. Note that as the DPO does not have access to personal data, the DPO will forward requests to the practice, however it is a legal right for you to use this route should you choose.
What is the right to know?
The Freedom of Information Act 2000 (FOIA) gives people a general right of access to information held by or on behalf of public authorities, promoting a culture of openness and accountability across the public sector.
What sort of information can I request?
In theory, you can request any information that the Practice holds that does not fall under an exemption under the FOI Act. You may not ask for information that is covered by the Data Protection Regulations under FOIA i.e. personal data. However, you can request this under a Subject Access Request – see section above ‘Gaining access to the data we hold about you’.
How do I make a request for information?
Your request must be in writing
How the NHS and care services use your information
Whenever you use a health or care service, such as attending Accident & Emergency or using Community Care services, important information about you is collected in a patient record for that service. Collecting this information helps to ensure you get the best possible care and treatment.
The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with:
- improving the quality and standards of care provided
- research into the development of new treatments
- preventing illness and diseases
- monitoring safety
- planning services
This may only take place when there is a clear legal basis to use this information. All these uses help to provide better health and care for you, your family and future generations. Confidential patient information about your health and care is only used like this where allowed by law.
Most of the time, anonymised data is used for research and planning so that you cannot be identified in which case your confidential patient information isn’t needed.
You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care. To find out more or to register your choice to opt out, please visit www.nhs.uk/your-nhs-data-matters.
On this web page you will:
- See what is meant by confidential patient information
- Find examples of when confidential patient information is used for individual care and examples of when it is used for purposes beyond individual care
- Find out more about the benefits of sharing data
- Understand more about who uses the data
- Find out how your data is protected
- Be able to access the system to view, set or change your opt-out setting
- Find the contact telephone number if you want to know any more or to set/change your opt-out by phone
- See the situations where the opt-out will not apply
You can also find out more about how patient information is used at:
Patient data and research (which covers health and care research) and Understanding patient data (which covers how and why patient information is used, the safeguards and how decisions are made)
You can change your mind about your choice at any time.
Data being used or shared for purposes beyond individual care does not include your data being shared with insurance companies or used for marketing purposes and data would only be used in this way with your specific agreement.
Our organisation is compliant with the national data opt-out policy. There are other objections to processing – opt-outs – available to you. Please see the next pages for a summary of these.
Rights to object (“opt-outs”)
National Data Opt-Out for Confidential Patient Data for Research and Planning
Is it direct care use only? Who can see it? Is my personal data sold?
Not direct care, it is research and planning. By opting out you restrict your confidential patient data from this use
It is available to researchers/planners anywhere who have demonstrated a research and planning need for identifiable data and been through the approval process which includes data protection and ethics reviews.
This differs from the Type 1 opt-out (see below) in that it applies to all your data. Note that NHS Digital (now the NHS England Transformation Directorate) have stated that the GP Data for Research and Planning is only restricted by the Type 1 opt-out. NHS Digital have stated that the National Data Opt-Out does not apply to confidential data used within the NHS.
What does it mean if I opt out?
For you If critical issues are discovered via research that could have identified you as someone at risk, you will not be included and hence not informed early. For care in my area No impact For the NHS The NHS will be less able to plan. Research may be affected by not having information.
How do I get more information? How do I opt in / opt out?
There is a detailed information page at https://www.nhs.uk/your-nhs-data-matters/ You can opt in or out via the page above. If you wish to exercise your choice by post, a form is available at the Surgery. Note that if you opt out, data that does not identify you can still be used, e.g. number of patients in an area.
London Care Record
Is it direct care use only? Who can see it? Is my personal data sold?
Yes, direct care only. All uses are direct care and restricted to the London area. It is available to health and care practitioners involved in your direct care in the London area. Because it is direct care only, we will never sell your personal information
What does it mean if I opt out?
For you People providing care to you may not have the latest information. You will probably have to answer repeated questions, and there is a risk of harm to you because local information (e.g. at a hospital) may be out of date. You may be at risk if treated in an emergency situation and are unable to provide information. For care in my area We will be less able to join up your services and it will make it more difficult, and expensive, to provide some care to you. Where health and care initiatives are taking place outside your GP, you may not be included as your record will not be visible. For the NHS The extra cost may impact the wider NHS.
How do I get more information? How do I opt in / opt out?
There is a detailed information page at https://www.nhs.uk/your-nhs-data-matters/ You can opt in or out via the page above. If you wish to exercise your choice by post, a form is available at the Surgery. Note that if you opt out, data that does not identify you can still be used, e.g. number of patients in an area.
There is a detailed information page at https://nclhealthandcare.org.uk/digital/digital-information-for-patients/the-london-care-record/ Your GP surgery also has copies of the information in multiple languages. The form to exercise your choice is provided as part of the detailed information. Note that if you opt out data that does not identify you can still be used, e.g. number of patients in an area.
London Secure Data Environment Integrated Care System / Secondary Data Use
Is it direct care use only? Who can see it? Is my personal data sold?
Not direct care; this is use for planning of services, review of deliveries and other purposes involving population health. Researchers can have access to data with research ethics authorisation.
What does it mean if I opt out?
For you You won’t be represented in statistics and planning. This is unlikely to impact you individually, but if enough people with similar needs to yours opt-out, services may not represent your needs. For care in my area We will be less able plan services in a way that meets all the needs in the area. For the NHS The extra cost may impact the wider NHS.
How do I get more information? How do I opt in / opt out?
There is a detailed information page and opt-out form at https://nclhealthandcare.org.uk/digital/digital-information-for-patients/the-london-care-record/ https://nclhealthandcare.org.uk/opting-out-of-the-joined-up-health-and-care-record/
Summary Care Record (National Shared Care Record - SCR)
Is it direct care use only? Who can see it? Is my personal data sold?
Yes, direct care only. All uses are direct care. You will be asked for consent before the record is accessed, if this is possible. It is available to health and care practitioners involved in your direct care anywhere in England where you are treated. Because it is direct care only, we will never sell your personal information
What does it mean if I opt out?
For you People providing care to you away from the London area will have little information about you. You will probably have to answer repeated questions. You may be at risk if treated in an emergency situation and are unable to provide information. You can choose to have no summary record, a basic summary record containing data for your safety and a more detailed record including additional clinical data. For care in my area This record is not generally used locally as the HIE record is used. Note that GP Connect record sharing is also affected by expressing dissent for the SCR. For the NHS It affects the ability of health and care practitioners to treat you safely
How do I get more information? How do I opt in / opt out?
Full details of the Shared Care Record (SCR) are available at https://digital.nhs.uk/services/summary-care-records-scr/summary-care-records-scr-information-for-patients Your GP surgery will also have a national leaflet available explaining the Shared Care Record. The national leaflet is available to download from the page above, or available at your GP and contains details of how to exercise your options. Note that during the pandemic, NHSE updated to include additional SCR for all persons who had not expressly dissented – see the page above.
GP Connect Record Sharing
Is it direct care use only? Who can see it? Is my personal data sold?
Yes, direct care only. All uses are direct care. You will be asked for consent before the record is accessed, if this is possible. It is available to health and care practitioners involved in your direct care anywhere in England where you are treated. Because it is direct care only, we will never sell your personal informatio
What does it mean if I opt out?
For you People providing care to you away from the London area will have little information about you. You will probably have to answer repeated questions. You may be at risk if treated in an emergency situation and are unable to provide information. You can choose to have no summary record, a basic summary record containing data for your safety and a more detailed record including additional clinical data. For care in my area Opting out may mean that practitioners cannot see your data; it will also mean they cannot update your GP record with information. Note that to opt-out of GP connect record sharing you also have to opt-out of the Summary Care Record For the NHS It affects the ability of health and care practitioners to treat you safely.
How do I get more information? How do I opt in / opt out?
Full details of GP Connect are available at https://digital.nhs.uk/services/gp-connect/gp-connect-in-your-organisation/transparency-notice No specific opt-out codes have been made available at this time. However, the NHS England DPIA notes that if detailed summary care record sharing is dissented, this will also dissent GP Connect record sharing.
Type 1 Opt-Out (GP Record sharing for Research and Planning
Is it direct care use only? Who can see it? Is my personal data sold?
Not direct care, it is research and planning. By opting out you restrict your confidential GP patient data from this use. It is available to researchers/planners anywhere who have demonstrated a research and planning need for identifiable data and been through the approval process which includes data protection and ethics reviews. Your GP will never sell your personal information. This differs from the National Data Opt-Out in that it applies to your GP data only. The National Data Opt-Out also opts out other providers. Note that NHS Digital (now the NHS England Transformation Directorate) have stated that the GP Data for Research and Planning is only restricted by this opt-out.
What does it mean if I opt out?
For you If critical issues are discovered via research that could have identified you as someone at risk, you will not be included and hence not informed early. For care in my area No impact For the NHS The NHS will be less able to plan. Research may be affected by not having information. This opt-out is respected by OpenSAFELY and other national extracts where the purposes fall within the opt-out.
How do I get more information? How do I opt in / opt out?
There is a detailed information page at https://digital.nhs.uk/data-and-information/data-tools-and-services/data-services/general-practice-data-hub/care-information-choices
No GP electronic care record sharing
Is it direct care use only? Who can see it? Is my personal data sold?
Yes and no. This covers ALL electronic sharing so no data will be shared outside of your GP No record is available outside your GP Because there is no electronic record there is nothing to sell
What does it mean if I opt out?
For you Every interaction outside of your GP will require a letter to be sent to share data. This can put you at risk as information will be incomplete. This option includes the type 1 opt-out, so those issues also apply. For care in my area Cost, difficulty and patient risk of care is increased as practitioners do not have access to your information. This option includes the type 1 opt-out, so those issues also apply. For the NHS Increased cost and complexity of care. This option includes the type 1 option so those issues also apply.
How do I get more information? How do I opt in / opt out?
Speak directly to your GP; because of the clinical risk it is recommended that you discuss first.
Other provider opt-outs (e.g. Mental Health Trusts)
Is it direct care use only? Who can see it? Is my personal data sold?
Yes – direct care. This covers ALL electronic sharing at the provider (e.g. if you had received treatment at the hospital it would not be shared electronically back to your GP or other providers). No record is available outside the provider where you received treatment. Sharing of data to ensure treatment will be by letter/email. Because there is no electronic record there is nothing to sell
What does it mean if I opt out?
For you Every interaction outside of your provider will not have the information from that provider; this may create risks for you as your treatment may be incorrect. For referrals, a letter/email will provide the data. This can put you at risk as information will be incomplete. For care in my area Cost, difficulty and patient risk of care is increased as practitioners do not have access to your information. For the NHS Increased cost and complexity of care
How do I get more information? How do I opt in / opt out?
Speak to the individual provider. They will provide opt-out information and how to exercise it.